Welcome to thebabysleepshop.com. Our trading name is: The Baby Sleep Shop Ltd; the website at: www.thebabysleepshop.com (“Our Site, Site, Website”); and the domain names: thebabysleepshop.com, babysleepshop.com, thebabysleepshop.co.uk, babysleepshop.co.uk, (“We”) all belong to The Baby Sleep Shop Ltd. The baby Sleep shop is a Company incorporated in the United Kingdom under Company Number: 10209114.
Since June 2014, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the “Regulations”) apply to all purchases via a website. We use the Regulations as the benchmark for our cancellation and returns policy. Schedule 3 of the Regulations set out the Model Instructions for exercising the Right to cancel within the European Union.
Your right to cancel an order starts the moment you place your order and doesn’t end until fourteen working days from the day after you receive your goods. In the circumstance where you have not received your goods and you cancel, your payment will be refunded immediately and you should allow 3 working days to receive the payment.
Cancellation in these circumstances can be made by sending an email titled “Cancellation Request” to email@example.com.
Returns and Exchanges
The Baby Sleep Shop offers very high quality products. If, for any reason you are not completely happy with your purchase, please send us an email within 28 days titled “Return Request” to firstname.lastname@example.org. The item (s) must be unused, unwashed and re-sellable.
For exchanges, we will try and accommodate, depending on what is in stock. Please send us an email within 28 days titled “Exchange Request” to email@example.com. The item (s) must be unused, unwashed and re-sellable.
The Parties expressly and irrevocably agree that this Cancellation and Returns Policy and the relationship of the Parties shall be governed by and construed solely in accordance with English law. In addition, the Parties expressly and irrevocably agree that any dispute, suit, action or proceedings, which may arise out of, or in connection with, this Cancellation and Returns Policy shall be submitted to the English courts.